arrived alone, and simply observed. He always said that corporate reports showed you numbers, but the way staff treated a total stranger showed you their true character.
“Can I speak with the general manager?” he asked.
Patricia’s face hardened. “The general manager is occupied. I am not going to disturb him just because you can’t find your booking.”coming up.”
“It should have been booked directly through the corporate office,” Ethan explained calmly. “Could you check the executive block?”
Patricia let out a heavy sigh. “Sir, we are completely booked